Cimarron Electric Cooperative is upgrading its meter reading system to support reliable service, faster outage response, and long-term system performance.
Our current system continues to provide accurate readings and has served members well for many years. However, it is nearing the end of its service life, and parts and support are becoming harder to obtain.
As a member-owned cooperative, we do not take investments like this lightly. This project is about strengthening the foundation of our electric system and improving how we serve members across our service area.
Identify outages more quickly and support faster restoration.
Spot potential issues before they lead to outages.
Improve insight into equipment loading and performance.
Cimarron Electric already maintains strong protections for member information, and that will continue with this system upgrade.
Because Cimarron Electric is member-owned, projects like this are reviewed carefully and approved by your elected Board of Directors.
We will continue sharing updates as the project moves forward. If you have questions, we are here to help.
Our current system has served members well, but it is nearing the end of its service life. Replacement parts and support are becoming harder to obtain, so this upgrade helps ensure we can continue providing reliable service for years to come.
This upgrade improves how we operate behind the scenes. It helps us detect outages faster, restore power more efficiently, identify potential issues before they lead to outages, and better understand how our system is performing.
No. Your bill will continue to be based on the amount of electricity you use. There are no new charges associated with this upgrade.
Yes, in most cases. Crews will need access to your meter to complete the replacement. An attempt will be made to notify you ahead of time when possible.
Yes. There will typically be a brief outage while the meter is replaced. This is necessary to complete the work safely.
Most meter exchanges are quick and typically take just a few minutes to complete.
Yes. Cimarron Electric already maintains strong protections for member information, and the new system continues to meet those standards.
Yes. The meters meet all applicable safety standards and are widely used across the electric utility industry.
No. This upgrade is part of the cooperative’s ongoing investment in the electric system.
The new meters use low-power radio frequency signals to securely send readings to the cooperative. The signals are brief, not continuous, and the technology is regulated and widely used across the electric utility industry.
Members are encouraged to contact our Member Services team by phone or submit a question through our website. We are always happy to help.
